Microsoft announced on Tuesday the availability of Microsoft Dynamics CRM Online, with its two services, Microsoft Dynamics CRM Online Professional and Microsoft Dynamics CRM Online Professional Plus, offering an on-demand customer relationship management service with marketing, sales and service capabilities available through a Web browser or through Microsoft Office and Outlook.

“At Microsoft, we’re revolutionizing how companies deploy marketing, sales and service solutions to users within their organization,’ said Brad Wilson, general manager of Microsoft Dynamics CRM at Microsoft. “Microsoft Dynamics CRM delivers the power of choice to customers, with a familiar and productive user experience and a multitenant platform that enables fast on-premise implementations or ‘instant-on’ deployments over the Internet.”

The service offers integrated business solutions over the Internet with no setup or IT structure required and is part of Microsoft’s multibillion dollar investment in global datacenters. The company unveiled that over 500 customers and 200 partners have used Microsoft Dynamics CRM over the past six months in an effective way.

Microsoft delivers the service in two packages: Microsoft Dynamics CRM Online Professional, offering businesses 5 GB of data storage, 100 configurable workflows and 100 custom entities for $44 per user per month (with an introductory offer of $39 per user per month), and Microsoft Dynamics CRM Online Professional Plus, with 20 GB of data storage, 200 configurable workflows and 200 custom entities, for $59 per user per month.

Compared to Salesforce.com, Microsoft came up with a better pricing plan, more data storage, workflows and configurable entities.

“Microsoft Dynamics CRM Online presents partners with a great opportunity to reach broad new market segments,” said Ryan Toenies, vice president of CRM at Inetium LLC. “The product is functionally impressive and truly demonstrates the investment Microsoft has made in the on-demand space. We are very excited to be working closely with Microsoft to deliver powerful solutions that solve real customer needs.”